About The Art of the Consult™

The Art of the Consult™ was built from more than two decades of in-clinic experience and a decade of consulting. Carly was often asked by industry reps and other clinics:

“How do we duplicate the success and results you’re achieving?”

What set her apart was not product knowledge alone, but the ability to turn that knowledge into a strategic, repeatable consultation process.

Carly’s work in aesthetic consultation strategy has been recognized in Marquis Who’s Who in America 2026 and featured in Apple News.

From Individual Success to a Scalable System

To make this approach teachable, Carly developed The Art of the Consult™ A.S.K. Approach™:

A – Ask the client’s #1 skin concern
S – Select the targeted HERO product + sunscreen
K – Keep building the regimen

This approach helps providers focus on the client’s number one concern first: the gap between their current state and desired outcome. Address what matters most first, and the door opens where the client is ready to act. Their pain point is your entry point. From there, trust deepens, momentum builds, and clients naturally want to keep building the regimen.

Built on Altruistic Retail

At the core of this system is Altruistic Retail™: a client-centered approach that focuses on the patient’s pain point at the heart of the consult.

Skincare is a treatment.

Regimen building should be as intentional and personalized as a treatment plan for facial balancing or an esthetician service.

This is how resistance is lowered.
This is how trust is built.
This is how recommendations begin to feel like care, not selling.

Strategy Meets Structure

The Art of the Consult™ also includes the Skincare Category & Product Portfolio Guide, a structured system for building and refining a clinic’s product portfolio.

This ensures:
• Clear category organization by skin concern
• Elimination of redundancies
• Identification of gaps
• Intentional product selection using the R.O.L.E. Call Exercise (Role, Outcome, Lead, Earn/Exit)

Because confident recommendations start with a clear, intentional portfolio.

The Art of the Consult™

Today, The Art of the Consult™ bridges the gap between product knowledge and confident execution during the consult.

It gives clinics a clear system to:
• Create consistency across providers and staff
• Build regimens step-by-step without overwhelming the clients or providers
• Align skincare with treatment plans
• Deliver better client outcomes

Our Goal

To create clarity through clear clinic messaging.

Clarity creates confidence.
Confidence drives consistency.
Consistency delivers results.
Results increase referrals.
Referrals generate revenue and quality growth.

Today, The Art of the Consult carries forward Carly’s vision of bridging the gap between product knowledge and confident, authentic regimen sales.

Terms of Agreement

Effective Date: August 2, 2025

Welcome to The Art of the Consult. By purchasing, accessing, or using our programs, templates, and training materials, you agree to the following Terms of Agreement. Please read them carefully.

1. Intellectual Property

All content, including but not limited to training guides, templates, forms, videos, graphics, and written materials, is the property of The Art of the Consult LLC and is protected under copyright law.

You are granted a personal, non-transferable license to use the materials for your own professional development and in-clinic implementation.

You may not copy, reproduce, share, sell, or distribute these materials outside of your own practice or authorized clinic without written permission.

2. Use of Materials

Our programs are designed for estheticians, medical providers, and clinic staff. You agree to:

Use the materials ethically and in alignment with applicable laws and professional regulations.

Not claim authorship of the materials or misrepresent them as your own original work.

3. Payments and Refunds

All payments are due at the time of purchase unless otherwise stated.

Due to the digital and educational nature of our programs, all sales are final. No refunds will be issued once materials have been accessed or downloaded.

In the case of duplicate purchases or technical errors, please contact us at TheArtoftheConsult@gmail.com for support.

4. No Guarantees of Results

While our programs are well-loved, respected, and have yielded amazing results, they are designed as educational tools to provide strategies, frameworks, and support. Individual results may vary depending on your unique practice, effort, and client engagement. We make no guarantees regarding specific outcomes such as revenue, referrals, or client results.

5. Access and Updates

Materials may be updated periodically to reflect new science, best practices, or program improvements.

Your access includes the most current version available at the time of purchase.

6. Limitation of Liability

The Art of the Consult LLC is not responsible for any direct, indirect, or incidental damages resulting from the use or misuse of our programs or materials. You assume full responsibility for client care decisions and outcomes in your professional practice. This program and its materials are provided "as is" without warranties of any kind.

7. Contact Information

If you have any questions about these Terms, please contact us at:
TheArtoftheConsult@gmail.com